Test Your Apology Quotient

It's easy to apologize. Or is it? An effective apology is more than just a quick "I'm sorry." How much do you know about apology? How well can you craft effective apologies? This quiz will determine your Apology Quotient (AQ).

Directions: Consider each of the following ten apologetic statements. For each statement, indicate how likely you would be to say something like this if you had to apologize. For example, if you can imagine yourself apologizing using language similar to that statement, select "likely." If you decide you would not be comfortable using the statement, select "unlikely."